Introduction
WorldHub ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
Information We Collect
Personal Information
We may collect personally identifiable information such as your name, email address, phone number, company name, business address, and payment information when you register an account, place an order, or communicate with us.
Usage Data
We automatically collect certain information when you visit our platform, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze trends, administer the platform, and gather demographic information. You can control cookie preferences through your browser settings.
How We Use Your Information
- To provide, operate, and maintain our platform and services
- To process transactions and send related communications
- To verify supplier credentials and maintain integrity scores
- To improve, personalize, and expand our services
- To communicate with you, including customer support and service updates
- To comply with legal obligations and enforce our terms
Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who help us operate our platform (payment processors, logistics partners, verification services)
- Business Partners: With your consent, we may share information with trusted business partners for specific services
- Legal Requirements: When required by law or to protect our rights, we may disclose information to authorities
Data Security
We implement industry-standard security measures including SSL/TLS encryption, firewalls, access controls, and regular security audits to protect your personal information.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. You may also have the right to restrict or object to certain processing activities. To exercise these rights, please contact our Data Protection Officer.
International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place through standard contractual clauses and data protection agreements.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact our Data Protection Officer at privacy@worldhub.world or write to us at WorldHub, 1 Maritime Square, #09-01, Singapore 099253.
Last Updated: July 03, 2026